These Terms and Conditions govern your use of the A2P (Application-to-Person) messaging services provided by Innovatech Solutions LLc. (“we,” “us,” or “our”). By using our messaging services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

Contact Information

• Company Details: Innovatech Solutions LLc, 8219 Electric Ave, Vienna, VA 22182, United States.
• Customer Support: For support or inquiries, please contact us at (202) 929-8148 or t.singh@innovatcs.com.
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• Opt-In and Consent

• Consent: By providing your phone number and opting in, you consent to receive SMS/MMS messages from Innovatech Solutions LLc. These messages may include:
  • Promotional content
  • Updates regarding your case
  • Transactional information
• Opt-In Procedure: You provide consent by:
  • Checking a box
  • Submitting a form that includes an opt-in checkbox for receiving messages
  • Agreeing to our Terms and Conditions and Privacy Policy
• Opt-Out Instructions: To stop receiving future messages, reply “STOP” to any SMS message from us or follow the opt-out instructions provided in each message. You will receive a confirmation of your opt-out request.

4. Message Frequency and Content

• Message Details: You may receive messages related to:
  • Your case status
  • Promotional offers
  • Legal updates
  • Other information relevant to our services
• Frequency:
  • You will receive up to 8-12 messages per day, including promotional updates, transactional information, and other relevant notifications.
  • For transactional messages related to your interactions with us, you may receive additional messages as needed.
  • We will consider your preferences and feedback to adjust the frequency of our communications.
• Content Disclaimer:
  • All messages will comply with relevant regulations.
  • Messages will be identified as coming from Innovatech Solutions LLc.
  • The content will be pertinent to our services and will include necessary information for you.

5. Data Privacy

• Data Collection: We collect personal information, including your phone number, to send you messages as described above. This information is collected to ensure that you receive relevant updates and communications.
• Data Use: Your data will be used exclusively for sending you messages related to our services and will not be used for any other purposes without your consent.
• Data Sharing: Your data will not be shared with third parties except as required by law. For more details on how we handle your data, please refer to our Privacy Policy.

6. User Rights

• Access and Control: You have the right to access and update your personal information. To request changes or access to your data, please contact us at the contact information provided above.
• Opt-Out Rights: You may opt out of receiving messages at any time by replying “STOP” or following the opt-out instructions in the messages.

7. Compliance with Regulations

• Legal Compliance: We comply with A2P messaging regulations, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
• Regulatory Changes: These Terms and Conditions may be updated to reflect changes in legal requirements. We will notify you of any significant changes through our communication channels.

8. Limitation of Liability

• Disclaimer: We strive for accuracy and reliability in our messaging services but do not guarantee that messages will be delivered or received without error.
• Liability Limitation: We are not liable for any damages or issues arising from the use of our messaging services.

9. Governing Law

• Jurisdiction: These Terms and Conditions are governed by the laws of the State of Virginia, and any disputes will be resolved in the courts of Vienna, Virginia.

10. Amendments

• Changes: We may update these Terms and Conditions from time to time. We will notify you of any changes through our website or via email.
• Effective Date: These Terms and Conditions were last updated on September 17, 2024

11. Acknowledgment of Terms

• User Acknowledgment: By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.